
19Troubleshooting Alarm Box Issues
Troubleshooting alarm box installation issues
Your alarm box might be installed in a location that makes it difficult to connect
the uControl Link to the alarm box. Try the following workarounds.
Table 7. Troubleshooting alarm box installation issues
Possible problem Fix
Problems attaching the
uControl Link to the
alarm box
• If the sides of the alarm box are obstructed, try attaching
the uControl Link through a punch-out on the top or
bottom of the alarm box.
• If all sides of the alarm box are obstructed, use the
Alternate Mounting Kit to mount the uControl Link to the
wall. This kit contains everything you need to attach the
uControl Link to the wall near the alarm box. The kit
includes a mounting bracket, screws, drywall anchors, and
an 18-inch uControl hub extension cable. For more
information about the Alternate Mounting Kit, see “Using
the Alternate Mounting Kit” on page 11.
Alarm Link is inset into
the wall
If the alarm box is set inside the wall, use the Alternate
Mounting Kit to mount the uControl Link to the wall. For more
information about the Alternate Mounting Kit, see “Using the
Alternate Mounting Kit” on page 11.
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