CADDX Ranger 9000E Manual de usuario descargar pdf (Pagina 21)

17Troubleshooting the uControl Link installation

Troubleshooting the Ethernet connection

If the Ethernet light on the uControl Link is not green, check the following

connections.

Troubleshooting the telephone connection

If the ALARM PHONE or the HOME PHONE lights on the uControl Link are not

green, check the following connections.

Note: If your alarm Link does not have a standard RJ31X telephone jack installed

inside the box, see “Troubleshooting telephone issues” on page 18 for

troubleshooting information.

Table 3. Troubleshooting the Ethernet connection

Possible problem Fix

Broken connection to

the uControl Link

Verify that the modular plug on the white Ethernet cable is

connected securely to the Ethernet port on the uControl Link.

Broken network

connection

Verify that the other end of the white Ethernet cable is

connected to a router or to an installed Ethernet port on the

wall or to the ethernet port on your home computer network.

Ethernet port lights are

not responding

The Ethernet port on the uControl Link contains lights that will

flash amber and green when data is transferred. Your network

must be configured to serve DHCP addresses in order for data

transfers to work with the uControl Link.

Home network is down Verify that your home computing network is active and that all

routers, servers, or other intermediate devices are running

properly.

Table 4. Troubleshooting the telephone connection

Possible problem Fix

Broken connection to

the home telephone

line

• Verify that the modular plug for the blue uControl cable is

inserted into the HOME PHONE port on the uControl hub.

• Verify that the other modular plug for the blue uControl

cable is inserted into the telephone jack in the alarm box.

Broken connection to

the alarm phone line

Verify that the modular plug for the gray phone cord is inserted

into the ALARM PHONE port on the uControl hub.

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