
Troubleshooting18
Troubleshooting Alarm Box Issues
Troubleshooting alarm box interior space issues
Your alarm box might have optional components and additional wires in it that
make it challenging to attach the uControl hub to the inside of the alarm box. Try
the following workarounds.
Troubleshooting telephone issues
It is possible that the original installation of your alarm box did not include a
standard RJ31X telephone jack wired inside the alarm box. If your alarm box does
not have an RJ31X jack, try the following workarounds.
Table 5. Troubleshooting space issues
Possible problem Fix
Too many wires inside
alarm box
Try to clear a space at the bottom of the alarm box so that you
can affix the uControl hub to the bottom ledge of the box (next
to the battery). Make sure there is enough room to plug in the
uControl cables. The uControl hub is narrow enough to fit on
any of the side panels of the alarm box.
Optional wireless circuit
board takes up too
much space
If the back side your alarm system contains optional
components such as a wireless circuit board, try to affix the
uControl connector to a side panel inside the alarm box.
Back and side walls of
the alarm box are
obstructed
site support call.
Table 6. Troubleshooting telephone issues
Possible problem Fix
No RJ31X phone jack or
house phone cable
inside the alarm box
• Determine whether you want (or need) to have the
uControl Link connected to your home phone line. If you
want to control your alarm system and receive
notifications through the internet, then you can use the
Ethernet interface to connect to your home network.
• If you choose to monitor your alarm system through a
cellular device, you can use the cellular wireless interface,
bypassing the standard telephone line.
• If you need an RJ31X phone jack installed inside your
alarm box, contact uControl at
call.
Home phone line is
connected directly to
the alarm box circuit
board.
site support call.
Comentarios a estos manuales